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Privacy Policy for Teemcha.com
Effective Date: October 1, 2025
Last Updated: October 30, 2025
Teemcha.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform"). This policy applies to our services available through the website, Apple App Store and Google Play Store.
By using Teemcha.com, you agree to the collection and use of information in accordance with this policy.
Personal Information
We collect information that you provide directly to us when you:
Create an account (name, email address, phone number, password)
Make a purchase (billing address, shipping address, payment information)
Contact customer support
Participate in surveys or promotions
Leave product reviews or ratings
Automatic Information Collection
When you use our Platform, we automatically collect:
Device information (device type, operating system, unique device identifiers)
Usage data (pages viewed, time spent, search queries)
Location data (with your permission)
IP address and browser type
App performance and crash data
Payment Information
Payment transactions are processed through secure third-party payment processors. We do not store complete credit card information on our servers. We retain only limited payment information necessary for order processing and customer service.
We use collected information to:
Process and fulfill your orders
Communicate about your purchases and account
Provide customer support
Improve our Platform and services
Personalize your shopping experience
Send promotional materials (with your consent)
Prevent fraud and enhance security
Comply with legal obligations
Analyze usage patterns and Platform performance
We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, shipping, marketing, analytics, and customer service.
Business Transfers: In connection with any merger, sale, or transfer of company assets.
Legal Requirements: When required by law, court order, or to protect our rights and safety.
With Your Consent: When you explicitly authorize us to share information.
We do not sell your personal information to third parties for their marketing purposes.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data
Secure socket layer (SSL) technology
Regular security assessments
Limited employee access to personal information
Secure data storage practices
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your account and data
Opt-out of promotional communications
Disable location tracking in device settings
Withdraw consent for data processing
To exercise these rights, contact us at info@teemcha.com.
Children's Privacy
Our Platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Your information may be transferred to and processed in countries other than Afghanistan. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Platform and updating the "Last Updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver targeted content. You can control cookie preferences through your browser settings.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Teemcha.com
Email: info@teemcha.com
Phone: +93 797 321 321
Address: [Insert Business Address, Afghanistan]
For app-specific concerns:
Google Play Store users, email: develop@ghoncha.com
Apple App Store users, email: develop@ghoncha.com
This Privacy Policy complies with applicable Afghanistan laws and regulations, as well as Google Play Store and Apple App Store requirements for consumer protection and data privacy.